Frequently Asked Questions

Our US handcrafted approach to manufacturing and commitment to environmental sustainability has been quite simple since 1981.  We have tons of stories and great information that can assist you in making decisions in your natural and organic lifestyle. Please browse our list of Frequently Asked Questions to the left but if you still have questions, do not hesitate to call or email us.

About our customer's privacy: We will never sell, abuse, or jeopardize our customers' contact or personal information. Our customers and their information are held in the highest regard at White Lotus Home.

Email: sales@whitelotus.net
Phone: 732-828.-2111
877-handmade (426-3623)

We are here to help you save the Earth while you sleep!

Lay-Away Plan
Ordering with White Lotus Home
Standard and Custom Mattress Sizes
About WLH Products
Products Weights & Sizes
All Cotton vs. Foam Core
Traditional vs. White Lotus Mattresses
How do I take care of/clean my mattress and bedding?
How long should my mattress last?
How thick are your mattresses?
How long should my topper last?
How Does White Lotus Home Mattress Pass Fire Test?
Are your natural mattresses comfortable?
Why are hand-made mattresses better than machine-made mattresses?
Return, order modification and cancellation policy?
What is your warranty policy?
Do you make king size mattresses?
Do you ship outside the U.S.?
I need a king but do not want a 100 lb. mattress.
What is a Split King?
Do you do custom work?
What are your customization fees?
Do you have an expedited service?
Do you have a delivery, assembly, or repair service?
What is your normal turn around time?
Why buy Organic Bedding Products?
Why sustainable?
Do I need a Doctor's note for chemical-free mattresses?
So what, exactly, is that earthy scent in my mattress?
Futon/Furniture assembly instructions or help
I placed an order with White Lotus Home, can you send me my UPS Tracking Number?
What kind of payments do you accept?
Catalog Request
How do I care for my Wool Bedding?
About GREEN cotton
CUSTOMER FEEDBACK
How to choose a Natural Bed?
Green Products & Services Guide
Picking a pillow that's right for me?
Did my Organic or Natural mattress/bedding shrink?
Can I recycle my mattress?
Soft, Medium, or Firm Pillow?
What does FR stand for?